Refund Policy

Last updated: 30 October 2026

14 days, full refund

If a paid plan isn't right for you, ask for a refund within 14 days of your first payment, or within 14 days of a yearly renewal. We refund the full amount — no questions asked.

How to ask

Write to us through the chat in your account, or at support@etb24.com, from the email you use with Empty to Booked. You can also reply to your payment receipt from Paddle.

How you get the money back

Payments are processed by Paddle.com, our Merchant of Record. The refund goes back to the card or payment method you paid with. Most banks show it within 5–10 business days.

After 14 days

You can cancel any time. Your plan keeps working until the end of the period you already paid for and is not renewed — we don't charge you again. Months already started are not refunded.

The free plan

Calendar sync is free and never charged, so there is nothing to refund.

Refund Policy · ETB